Mandra: support office for those hit by the fire

A dedicated Support Office for Fire Victims has begun operating in the Municipality of Mandra–Eidyllia, by decision of the municipal authority announced on Friday 21 August 2026. The office is addressed to residents as well as to businesses affected by the recent fire in the area and functions as a single point of reference for the whole set of recovery procedures. The rationale behind the measure, as the municipality describes it, is that those affected will not have to approach each service and body separately, but will be able to follow their case from one point. It is an organisational answer to a well-known problem of post-fire periods, the dispersal of responsibilities across many offices and levels of administration.

The remit of the office, as set out in the announcement, covers on-site inspections and the recording of damage to homes and business premises, the gathering and submission of the required supporting documents, as well as the procedures for financial assistance, compensation and housing support. It also includes the repair of homes, the removal of debris from affected properties, the handling of social needs and the support measures for businesses that suffered damage. Its scope, then, starts with the bureaucratic documentation of the damage and reaches as far as the practical removal of materials from burnt plots and buildings.

A separate case file is created for each citizen and business owner, with monitoring of progress and of outstanding matters, in cooperation with the municipal services and the bodies involved, so that, as the municipal authority puts it, cases do not get lost between stages. Mayor Armodios Drikos pledged that “No one will be left alone in the face of the procedures”. The initiative is part of a series of actions by the municipality after the fire, among them the public thanks for the assistance of a water tanker in putting it out. The municipality itself places the office within the wider effort to restore the area, without presenting it as a permanent structure.

The announcement does not include an address for the office, nor opening hours or a contact telephone number. These details have not been made public and those interested will need to approach the Municipality of Mandra–Eidyllia to find out where and when they can submit their request. Nor is it stated how many staff run the office, whether electronic submission of documents is provided for, or whether there is a deadline for submitting requests, a matter that usually concerns those affected straight away. The number of homes and businesses recorded as damaged has not yet been made public, nor a timetable for completing the inspections or for paying out the assistance. Finally, there is no reference at all to the state bodies that will examine the files at a second stage.